Electronic Visit Verification (EVV) is an electronic system used to record when caregivers begin and end providing care. All non live-in caregiver must use EVV for each shift.

EVV is federally mandated by the 21st Century Cures Act for home and community-based services. The Delaware Division of Medicaid and Medical Assistance (DMMA) must comply with this mandate. DMMA announced EVV will NOT launch July 1, 2021. DMMA decided to discontinue its relationship with Fiserv and is currently in the process of identifying a new EVV vendor.

To prepare for EVV, please review the resource below.